Stock-pile stamps now, Royal Mail customers told

30th January 2012

People should start stock-piling stamps now ahead of an expected steep price rise in April, the official consumer watchdog has said.

Consumer Focus said that given the scale of the increase “it would pay for customers to stock up now” on books of stamps.

Downing Street also put further pressure on Royal Mail over the proposed increase, insisting that any price rise had to be “affordable”.

It emerged yesterday that Royal Mail has asked its regulator Ofcom to increase second class stamps by 53 per cent from 36p to 55p - the biggest annual increase since 1975.

There would be no limit on the price of a first class stamp, which currently costs 46p. The rises could be pushed through as early as April.

Consumer Focus, the consumer champion which has a legal duty to monitor Royal Mail, said people would be wise “to stock up now” on stamps.

The increase would see a book of 12 second class stamps increase from £4.32 to £6.60 over night, as Royal Mail could push through the increase in one go. The price of stamps would then increase every year by inflation, under the proposals.

Books of first and second class stamps no longer detail the prices of the stamps, which would allow them to be used after the expected price rise.

A spokesman for Prime Minister David Cameron said: “Royal Mail provides a very important service for people and it is important that it remains affordable. Certainly the service needs to be sustainable, hence why decisions need to be made about pricing.”

The take-up of mail services has been badly dented by the expansion of email, broadband internet and the widespread use of mobile phones over the past decade.

A Royal Mail spokesman said last night: “Stockpiling is an activity usually conducted by consumers if they expect a product to be in short supply or if any prospective price increases significantly impacts on its affordability. It is simply not the case that either situation applies to stamps.

“The UK has one of the most comprehensive and high quality postal services in the world. That service is offered for amongst the most competitive prices in Europe – the UK already has amongst the lowest average 2nd Class prices in the EU.

“As successive research studies have conclusively shown, there are no affordability issues with postal prices. The average household spend on post is modest at £21 a year and 20 times less than spend on telephone services, electric and gas.”

Last November, Royal Mail reported a surprise jump in bottom-line profits to £176million in the six months to 25 September, which included a £146million one-off profits from the sale of properties. The UK letters, parcels and international business lost £41million after modernisation costs.

Royal Mail said at the time: “Were it not for profits from its GLS parcels business – £58 million – and the Post Office Limited – £55 million – the group overall would have made a loss”.

Introducing ParetoPost™

logo-with-slogan

ParetoPost™ has been developed to fulfil the requirements of the SME market, but also provides larger corporates with cost effective secure document delivery.  ParetoPost™ allows for the automatic or manual upload of virtually any business document and ensures delivery via a secure web portal.  It’s implemented in a few hours and can save you up to 80% on your postage costs!

ParetoPost™ can provide you with:

|   No postage costs   |   Visibility   |   Reduce your aged debt   |   Traceability   |   Speed   |
|   Certainty of delivery   |  Customer self service   |   Reduce carbon footprint   |

Deliver business documents instantly, with visibility and up to 80% saving over post!

Every time you post a document it costs your business at least 90p*.  So if you're sending 3,500 documents per month, by moving to ParetoPost™ you can instantly save over £2,000 per month with no up-front costs - now that's significant.

In the case of e-billing, if you are already sending PDF invoices to your customers, ParetoPost's™ self-service portal will save you money by reducing customer service enquiries, and best of all, document visibility allows credit controllers to see when custokers have read the document.

We're so confident ParetoPost™ will revolutionise the way you send business documents to your major customers, you can try ParetoPost™ for free.

Request your free demonstration today by clicking on our ParetoPost website.

* According to the Federation of Small Businesses (FSB) “The true cost of sending a letter in the UK, including paper, envelope, toner, machine rental, post and time is between 90p and £1.20 (depends on staff hourly rate).